Your Questions, Answered

  • Global Teacup brings together thoughtfully sourced products from around the world, celebrating culture, quality, and connection. Each product is selected to offer an authentic experience so every cup feels like a journey.

  • We work with suppliers who prioritize quality, sustainability, and ethical practices.

  • Yes. Our collection continues to grow as we discover new teas around the world.

  • We offer both - classic teas rooted in tradition and contemporary blends inspired by global flavors.

  • Tea should be stored in a cool, dry place away from light and strong odors for best results.

  • Yes. While they don’t spoil easily, we recommend enjoying them within the listed best-by/expiration date for optimal flavor.

  • Most herbal teas are naturally caffeine-free unless otherwise noted.

  • Many teas are traditionally enjoyed for their wellness properties. We do not make medical claims.

  • We recommend consulting a healthcare provider, especially for herbal teas.

  • No. Our products are for enjoyment and cultural appreciation.

  • Yes. All products are packaged to protect flavor and freshness.

  • Yes. Our products are sourced and sold in compliance with the U.S. food safety standard.

  • You can reach us via our Contact page or email us directly at Globalteacup@gmail.com.

  • Due to the nature of food products, we do not accept returns. If there is an issue with your order contact us and we’ll make it right.

  • Please contact us within 48 hours with photos and we’ll replace or refund your order.

  • Please contact us as soon as possible. Once an order ships changes may not be possible.